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We provide Services and, we Sell Products...

... here's our policy on Returns

Product Returns Policy – Clickstream Consulting Inc.

Last Updated: 2026

Clickstream Consulting Inc. operates as an affiliate publisher and authorized distributor partner for various manufacturers and retail marketplaces. This includes manufacturer-direct product listings as well as affiliate links to retailers such as Amazon, Walmart, Best Buy, NewEgg, and others.

Because of this business model, all product returns, exchanges, repairs, and warranty claims are handled directly by the manufacturer or the retailer that fulfilled your order. Clickstream does not warehouse products, does not ship products, and does not process returns or warranty claims.

1. Manufacturer and Retailer Responsibility

All products sold through our website, affiliate links, or manufacturer-direct catalog listings are subject exclusively to the return and warranty policies of the:

  • Original manufacturer, or

  • Retailer/marketplace where the purchase was completed

This means that product warranties, return windows, RMA procedures, eligibility rules, and refund decisions are determined solely by the manufacturer or seller, and may vary between brands and marketplaces.

2. What This Means for You

By purchasing a product through Clickstream Consulting Inc.:

  • You acknowledge that we do not issue refunds, replacements, or credits directly.

  • All warranty terms—parts, labor, repair coverage, accidental damage exclusions, etc.—are defined by the manufacturer.

  • Return timelines, restocking fees, shipping requirements, and approval processes vary depending on the seller or OEM.

  • Any decisions regarding repair, replacement, or refund are made by the manufacturer or marketplace seller, not by Clickstream.

3. How to Initiate a Return or Warranty Claim

To start a return or warranty process:

  1. Review the return or warranty policy provided by the retailer, marketplace, or manufacturer.

  2. Contact the manufacturer or seller using their support channels (phone, email, RMA portal, or online form).

  3. Provide required documentation such as:

    • Proof of purchase

    • Serial number

    • Photos or descriptions of the issue

  4. Follow the return shipping or RMA instructions provided by the manufacturer/seller.

If the manufacturer or retailer needs confirmation of your purchase source, we can help direct you to the correct support path, but we cannot override their return or warranty rules.

4. Non-Returnable or Limited-Return Items

Depending on the manufacturer or seller, some products may not be eligible for return, including but not limited to:

  • Activated software, license keys, or digital downloads

  • Consumables (ink, toner, batteries) that have been opened or used

  • Final-sale, clearance, or open-box merchandise

  • Items damaged through user handling, misuse, or modification

Please refer to the manufacturer’s documentation for specific exclusions.

5. Shipping Fees, Restocking Fees & Processing Times

Any fees related to returns—including shipping charges or restocking fees—are determined solely by the manufacturer or marketplace seller. Clickstream Consulting Inc. does not control or add any fees.

Processing times are also determined by the original seller or OEM.

6. Need Assistance?

While Clickstream Consulting Inc. does not process returns, we can assist you in identifying the correct manufacturer or retailer support contacts.

Clickstream Consulting Inc.
Website: www.clickstreamconsultinginc.com
Email: support@clickstreamconsultinginc.com

7. Policy Changes

This Product Returns Policy may be updated periodically to reflect changes in manufacturer guidelines, affiliate network rules, or marketplace conditions. Updated versions will be posted on our website.

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